We are committed to delivering your order quickly and efficiently. Please read our Shipping Policy for important information on processing times, shipping options, and fees.
1. Order Processing
- Processing Time: Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
- Order Confirmation: You will receive an email confirmation once your order is placed and a tracking number once it ships.
2. Shipping Options and Times
- Standard Shipping: Delivery typically takes 5–7 business days for domestic orders. For international orders, delivery times may vary by destination, generally between 10–20 business days.
- Express Shipping: Available for select locations with delivery within 1–3 business days domestically. International express shipping delivery times vary based on the destination.
- International Shipping: We ship to a wide range of countries. Please note that international shipping times may vary due to customs processing and local delivery services.
3. Shipping Rates
- Shipping costs are calculated at checkout and are based on the shipping method, destination, and weight of your order. Occasionally, we may offer free shipping promotions, which will be applied automatically at checkout.
4. Customs, Duties, and Taxes
- For international orders, please note that you may be responsible for customs duties and taxes upon arrival. These charges are not included in our shipping fees and are the responsibility of the customer.
5. Delivery Issues
- Lost or Delayed Shipments: If you have not received your order within the expected delivery time, please contact us so we can assist in tracking your package.
- Incorrect Addresses: Please ensure your address is correct at checkout. We cannot be held responsible for delivery issues arising from incorrect or incomplete addresses.
6. Contact Us
- If you have questions about shipping, need help with your order, or experience any issues with delivery, please reach out to our customer support team at [03000328910]. We’re here to help!
Thank you for choosing us. We’re dedicated to delivering your order with care and reliability.