1. What is the processing time for my order?
- Orders are typically processed within 1–3 business days after payment confirmation. You’ll receive an email notification once your order is shipped, including a tracking number.
2. How can I track my order?
- After your order ships, we’ll email you a tracking number. You can use this number to track your package through our website or the carrier’s tracking page.
3. Do you offer international shipping?
- Yes, we ship to many international locations. Shipping times and costs may vary based on destination. Please note that international orders may incur customs duties, which are the customer’s responsibility.
4. Can I change or cancel my order after placing it?
- Once an order is placed, it begins processing immediately. However, please contact us as soon as possible, and we’ll do our best to accommodate any changes or cancellations.
5. What is your return and refund policy?
- We accept returns within 14 days of receiving your item. Items must be in original, unused condition with tags attached. Refunds are issued to the original payment method within 5–7 business days of receiving the returned item. For details, please review our Return and Refund Policy.
6. Do you offer exchanges?
- Currently, we do not offer direct exchanges. If you’d like a different size or color, please return the original item and place a new order for the desired item.
7. How can I contact customer support?
- You can reach us by email at [support@example.com] or by phone at [03000328910], Monday to Friday, 9:00 AM – 5:00 PM
8. Are my personal details safe with you?
- Yes, we value your privacy and take data security seriously. For details on how we handle your information, please refer to our Privacy Policy.